At Northbridge Insurance, we believe your high-net worth customers deserve enhanced coverage and care, especially when it comes to claims service. Trust us to resolve their claim effectively and efficiently, helping them restore the lifestyle they’ve worked so hard to create.
Northbridge’s claims service has been recognized with the 5-Star Claims Service award for the second year in a row by Insurance Business Canada Magazine (2024, 2025).
Our claims adjusters understand your customer’s unique assets and the complex risks that come with their lifestyle. We offer specialized restoration services and consult with expert appraisers to ensure each claim is managed with care and precision, meeting the high service standards your customers expect.
We recognize the trust your customers place in us. Our claims promise is to stand by them and treat them with empathy, transparency, and clear communication when they have a loss, ensuring a first-class claims experience.
Your customers’ needs are our top priority. With Northbridge Insurance Onyx, they can expect VIP claims service, including expedited response times, thorough evaluations, and guaranteed replacement costs.
We’re committed to not only protecting your customers’ lifestyle but also supporting their recovery through our exceptional claims service.
Our Claims team is available 24/7 and will ensure that every aspect of their claim is meticulously handled with precision and care, leaving you with the time to focus on your other priorities.
In the event of a loss, unlimited replacement cost coverage ensures full reimbursement for rebuilding your customers home to its original quality and style.
Our customer will get access to expert appraisers for their unique collections, and specialized restoration services that have the expertise to properly carry out the necessary repairs.
We’re committed to the ongoing development of our staff, providing hundreds of technical training hours annually to ensure they have the required skills.
No one understands our products, guidelines, and expectations better than our own team, which means reduced back and forth for a better customer experience.
When disasters hit, our Catastrophe team mobilizes immediately to attend the affected areas, fully prepared to carry out onsite inspections and get the claims process started.
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