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We claim differently
We adjust differently. We connect differently. We resolve differently.
Losses may be stressful, but we believe the claims experience doesn’t have to be. Our goal is to make it as easy as possible for customers to submit and resolve a claim – and we have commercial expertise and exclusive access to tools to follow through. Trust us to support your customer’s business and resolve their claims effectively and efficiently, so you can focus on growing your own.
Our Offerings
We’re dedicated to getting our customers back to business, and we have a variety of offerings and partners that help us do that.
For those involved in a minor auto collision or property damage claim, we’ve simplified the process with our digital claims solution, Express Claim. It helps save time and effort by connecting our customers with an adjuster via their smartphone, so important details can be gathered remotely, and an appraisal can be produced in as little as half a day.
With a network of preferred vendors, who share our high standards for service, we also strive to deliver a superior level of assistance through the following programs:
Our Adjusters
Industry Expertise
Our specialists are experts in a variety of commercial segments, and their industry-specific expertise means they understand a variety of businesses and each unique claims situation. Through extensive and ongoing training, we ensure our adjusters are up to date on emerging business risks. Our team evolves and adapts along with each industry.National Reach
With offices from coast to coast, we ensure our claims adjusters have extensive experience with different provincial insurance regimes, tort practices, and legal environments. With field adjusters across the country, we can also be on-site when necessary. In the event of a large-scale loss, our Catastrophe Response Team can respond nationwide.Cross-Border Experience
Our network includes adjusters with cross-border trucking and cargo claims experience and an understanding of state-to-state jurisdictional differences.Our claims process, step-by-step
Based on the evaluation the adjuster will arrange payment. This will ensure the policyholder receives everything they are entitled to under the policy. The adjuster will then close the claim.